Only Customer Trust and Loyalty Can Take The Ceramic Tiles Industry Ahead- Nailesh Parjapati, Ahmedabad

Only Customer Trust and Loyalty Can Take The Ceramic Tiles Industry Ahead.

Building Material Reporter initiative 'Voice of Retailers' with Mr. Nailesh Parjapati, Partner AGL Ceramic World, Ahmedabad.

Nailesh Bhai is one of the leading retailers from Ahmedabad, during the interview with BMR he shared his learning and experiences with the tiles retailing business and the benefits of working with single-brand in Tiles and sanitaryware retailing business. 

Dealer insight on: 

1. Life and challenges.

2. Advantages of working with a single brand.

3. Lockdown and learnings.

4. Ahmedabad market and buyer end-user, specifiers, or project-based market.

5. Why display is important in the retail business and how it helps in growth.

6. Importance of after-sales service when you are into tiles, sanitaryware, and CP fittings retailing. 

7. Role of company-owned experience centers and how it helps the retailers.

8. Development and demand for tiles, sanitaryware from Urban, semi-urban, and villages.

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